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Konnect
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How To Easily Block Your Sterling Bank Atm Card When Lost Or Stolen
Losing your ATM card or having it stolen can expose your bank account to unauthorized access. Sterling Bank offers easy and quick ways to block your ATM card, ensuring your funds remain safe. Acting promptly is crucial to prevent fraud or unauthorized transactions. Below are the steps you can take to block your Sterling Bank ATM card effortlessly.
1. Use the USSD Code
Sterling Bank’s USSD code is the fastest and most convenient way to block your ATM card:
- Dial *822*911# from the phone number registered with your account.
- Follow the prompts to block your card instantly.
This service is available 24/7 and does not require an internet connection, making it perfect for emergencies.
2. Contact Customer Care
- You can also block your ATM card by contacting Sterling Bank’s customer service:
- Dial 0700 783 75464 or +234 1 448 4481 (for international callers).
- Provide your account information and answer verification questions.
- A customer service representative will assist in blocking your card immediately.
3. Use the Sterling Bank Mobile App
If you have access to the Sterling Bank mobile app:
- Log in with your credentials.
- Navigate to the "Card Management" section.
- Select the option to block your ATM card.
This method is simple and secure, ensuring your card is disabled instantly.
4. Visit a Branch
As a last resort, visit the nearest Sterling Bank branch with valid identification. Request immediate deactivation of your card to prevent further misuse.
Safety Tips
- Keep your PIN confidential and never share it with anyone.
- Regularly monitor your account for unauthorized transactions.
- Report any suspicious activity immediately via email at [email protected].
Taking swift action when your ATM card is lost or stolen is vital to securing your finances. Follow these steps to block your Sterling Bank ATM card easily and protect your hard-earned money.
