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Konnect
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How To Quickly Block Your Sterling Bank Account & Atm Card: Safety Tips
In the event of a lost ATM card, suspicious account activity, or theft, quick action is crucial to safeguard your finances. Sterling Bank provides straightforward methods to block your account or ATM card, ensuring your funds remain secure. Below are step-by-step instructions and safety tips to guide you.
1. Use Sterling Bank’s USSD Code
- The fastest way to block your Sterling Bank account is through their USSD service:
- Dial *822*911# using the phone number linked to your account.
- Follow the prompts to block your account instantly.
This method is accessible at any time and doesn’t require internet access.
2. Call Sterling Bank’s Customer Care
- If you’re unable to use the USSD option, contacting customer care is another reliable approach.
- Dial 0700 783 75464 or +234 1 448 4481 for immediate assistance.
- Provide your account details and respond to verification questions to block your account or card.
3. Visit the Sterling Bank Mobile App
If you use Sterling Bank’s mobile app:
- Log in and navigate to the “Card Management” section.
- Select the option to block your card.
This method is simple and ensures you stay in control of your finances.
4. Visit a Sterling Bank Branch
As a last resort, visit your nearest Sterling Bank branch with a valid ID to request account or card blocking. The process is swift, and you can initiate steps to obtain a replacement card.
Safety Tips
- Avoid sharing your PIN, account number, or card details with anyone.
- Enable transaction alerts to monitor your account activity in real time.
- Immediately report any unauthorized transaction to Sterling Bank via email at [email protected].
Taking prompt action to block your Sterling Bank account or ATM card can prevent financial loss. Familiarize yourself with these steps and act decisively to protect your funds.
