How To Quickly Block Your Ecobank Account & Atm Card: Safety Tips
Losing access to your Ecobank account or ATM card due to theft or suspicious activity can be unsettling. Fortunately, Ecobank has made it easy for customers to block their accounts and cards swiftly to protect their funds. This blog post provides a step-by-step guide on how to act fast in such situations.
How to Block Your Ecobank Account
If you notice unauthorized transactions or suspect your account details have been compromised, follow these steps:
Use the USSD Code
Dial *326*911# from your registered phone number and follow the instructions to block your account instantly. This service is available 24/7.
Contact Customer Care
Call Ecobank’s customer care hotline at 07003262265 or +2347003262265. Provide your account details for verification and request to block your account immediately.
Send an Email
You can also email Ecobank at [email protected]. Ensure your email includes your full name, account number, and a detailed description of the issue for prompt assistance.
Visit the Nearest Branch
For those who prefer in-person assistance, visit the closest Ecobank branch with a valid ID to block your account.
How to Block Your Ecobank ATM Card
If your ATM card is lost or stolen, here’s how to block it:
Via the Ecobank Mobile App
Log in to the app, go to the “Cards” section, and select “Block Card.” Confirm your action to deactivate the card.
Through USSD
Dial *326# on your registered phone, follow the prompts, and select the option to block your card.
Call Customer Support
Use the hotline to request a card block by speaking directly with a representative.
Safety Tips to Avoid Fraud
- Never share your PIN, OTP, or sensitive banking information with anyone.
- Regularly monitor your account statements for unusual activity.
- Change your PIN periodically to enhance security.
Blocking your Ecobank account or ATM card is a straightforward process designed to secure your finances in emergencies. Always act quickly and stay vigilant to avoid potential fraud.
