English is the study of the English language. The goal is to improve communication skills by practicing listening, speaking, reading, writing, and understanding language rules like pronunciation, vocabulary, and grammar.
The passage below has gaps numbered 16 to 25. Immediately following each gap, four options are provided. Choose the most appropriate option for each gap. Each question carries 2 marks.
Business executives selling industrial and high price-tag customer goods have come to the……16…..[A. realization B. conclusion C. level D. point] that there should be a better approach to buyer-seller……17……[A. relationship B. existence C. agreement D. friendship]. In Nigeria, a new brand of salesmanship is emerging. Today, such……18….[A. concepts B. words C. clauses D. definitions] as consultative selling, relationship marketing and value-added selling have become common catchphrases with professional salespeople. Salespeople are now….19….[A. emerging B. reversing C. dangling D. shifting] from pushy, hard selling to consultations, playing business advisory and problem-solving roles for their customers. Customers ….20….[A. interest B. awareness C. view D. service] has assumed a higher dimension. Salespeople and their companies are beginning to realize that the only want to stay in business and possibly be ahead of….21….[A. distribution B. competition C. consumption D. production] is to give adequate attention to the needs of customers. Salespeople and business executive beginning to understand that customer….22….[A. respect B. dignity C. loyalty D. obedience] is what ensures a robust bottom line. The only way to do this is to give special attention to the needs of customers. First time purchase is the beginning of a relationship. We now have a very…..23…..[A. tangible B. rowdy C. sensitive D. desirable] marketplace in which people feel a need for personal intimacy and excellent service. In fact, some customers want to be pampered. They want customized service. They want a salesperson who comes to them with a…..24….[A. prior B. full C. biased D. simple] knowledge of their needs and has ready-made solution to their problems. The ability to….25….[A. analyse B. present C. organize D. discuss] the needs of the customer and provide adequate information that helps the customer to make informed purchase decision are attributes that the modern customer respects and appreciates a good professional salespeople.
In question number 19 above, choose the best option from letters A-D that best completes the gap. Options:From the alternatives provided in the question below select the one which most appropriately completes the sentence:
Do you mind if i wait for the reply? I'd rather you _____ again tomorrow
Options:Complete each of the following sentences by choosing the option that most suitably fills the space;
His horrible high-pitched laugh _____ on my nerves
Options:Fill the blank spaces with the most appropriate of options A-E:
You look very tired, a cup of tea will _____ you some good!
Options:In the question below choose the option opposite in meaning to the word(s) Underlined:
The judge blamed the plaintiff for misleading the court
Options:Select the option that best explains the information conveyed in the sentence.
The manager paid us in hard currency?
Options:In the question below choose the word(s) or phrase(s) which best fills the gap(s).:
Ebun _____ the edge of the cliff after his shoes had failed to grip.
Options:I was to remember my first day at Freedom University for a long time. On arrival on campus, I expected to be met by some stale students (as was the practice in my secondary school) but every student around was new like myself. I asked the way to Grant Hall but not one could tell me. I asked a number of other questions about issues that bothered me, such as where and how to pay the fees, the way to the dining hall and so on but no help was forthcoming. So in the midst of so many people, I am all alone, I mused to myself. The prospect was not in the least cheerful and all the elation I had felt at gaining entry into a renowned university at sixteen been to disappear. Then so if propelled by an unknown benevolent force, I walked a little bit down the corridor in the direction of notice board at which some ten young men and women were peering. For want of something to do, I decided to stop and look at the notice board. Alas! I had opened on the key to all the riddles that had dribbled me since I set foot on campus that morning. On the board there was a big campus map in which I was able to locate Grant Hall and other places of interest, there were details of various activities lined up for the three days of orientation for freshmen and a comprehensive list of those offered admission into various courses. How blissful I felt to see the light of knowledge , having been wallowing in the darkness of ignorance. Even then I was not able to escape the thought that I could not be sure how much of the responsibility for the darkness was mine, the fact that something had not been done to draw attention to 5that apocalypse of the notice board had contributed clearly to my initial predicament. All that notwithstanding, I learnt from the incident an importance of reading notice boards and handbills if one is to be informed about places and events in the university.
The writer says that the prospect was not cheerful because Options:In the question below choose the word(s) or phrase(s) which best fill(s) the gap(s):
When the farmers were found guilty of unlawful assembly and procession, their lawyer _____ before the sentence was passed
Options:In the question below choose the option nearest in meaning to the word(s) or phrase(s) Underlined:
His summary of the meeting was brief and to the point
Options: